A Platform for continuous innovation: Introducing Version 3

Aimed at strengthening financial institutions and accelerating their digital business, LOQR’s Platform optimises customer experience while providing unique insights to evolve towards a proactive digital transformation. 

We have been evolving from a requirements-based position to a new value-added approach, and our out-of-the-box journeys illustrate this principle. Usability is paramount in our evolution path and our latest Platform improvements make our journeys the right option for an out-of-the-box banking digital solution based on the highest security and compliance standards. Without the need for additional adaptations, we are providing a simpler, more automated process with a reduced implementation time. 

In this blogpost, we’ll walk you through some of the exciting new features and innovations introduced in our latest Platform version (V3) so that you can better understand its advantages for your business growth.  

The complex has become simple to open a digital bank account

With the new version of our Platform (V3), leveraging LINCE qualification, it will be possible to open a digital bank account without the customer having to undergo an assisted video interview and getting the contract digitally signed in just a few minutes. As an advantage, this new system will enable: 

– Faster Onboarding Experience: Allow customers to complete the account opening process more effectively by significantly saving time and meeting the expectations of today’s customers for a fast, convenient, and anytime/anywhere banking experience. – Empowering Customer Independence: Allow users to open a bank account more independently through a user-friendly Platform. As a result, customers can now enjoy a streamlined, hassle-free experience enhancing overall satisfaction and engagement with the banking services offered. 

Scaling with your growth: Automated Perpetual KYC solution

Designed to scale with financial institutions’ growth and evolving needs, the new version of LOQR’s Platform will provide an Automated Perpetual KYC (pKYC) solution simplifying data collection and updates, reducing manual intervention and minimising errors in customer data.  

Key Benefits:

– Better data management: Customers can quickly provide and update their personal information through intuitive interfaces and digital forms, ensuring data accuracy and integrity. 
– Enhanced Security: Automated validations and real-time data checks are implemented to ensure the consistency of customer personal information and by using advanced biometric face recognition and liveness detection technology we are certifying that only the rightful owner can update their personal information.  

Elevating digital transactions: remote document signing anytime, anywhere

We are always focused on keeping our innovation spirit and adding relevant steps to our out-of–the-box Journeys. This way, with the new version of our Platform will provide: 

– Flexibility and Convenience: We will be enabling the remote signing of documents and contracts anywhere and at any convenient time with a qualified electronic signature.
– Compliant solution: Our clients will benefit from a legally compliant solution with indisputable identity, providing greater security, integrity and authenticity since the document, once signed, cannot be altered. 

LOQR’s Platform V3

Version 3 of our Platform continues to lead the way in digital innovation, delivering secure and efficient solutions designed to increase business growth. Our latest advances aim to elevate organisations’ digital capabilities, providing an enhanced customer experience and satisfaction. By integrating advanced security features and operational efficiency, Version 3 not only optimises processes but also supports business scalability in an increasingly dynamic digital landscape.  

Talk to our team of experts and find out more about how LOQR’s Platform V3 can accelerate your digital transformation and your operations.